How to Submit This Form

• By email:  Send the completed form to contact@kasai-studio.com with the subject line: Withdrawal Notice, Order [YOUR ORDER NUMBER]
• Online:  Complete and submit the form at www.kasai-studio.com/withdrawal-form

We will acknowledge receipt of your withdrawal notice by email within 2 business days.

Withdrawal Notice

To:  KASAI STUDIO SRL, Str. Transilvaniei nr. 38, Corp C, ap. 2, Bucharest, Romania, contact@kasai-studio.com

I / We (*) hereby give notice that I / We (*) withdraw from my / our (*) contract of sale of the following goods:

Order Details

Order number:

Product(s) being returned:

Date of order:

Date of receipt of goods:

Customer Details

Full name:

Delivery address:

Email address:

Phone number (optional):

Reason for Withdrawal

Optional. Helps us improve. Please tick one:

☐  Wrong size

☐  Does not match description

☐  Changed my mind

☐  Quality concern

☐  Other: _____________________________________________

Preferred Resolution

Please tick one:

☐  Cash refund

☐  Store credit

Store credit in Romania and the EU includes a free prepaid return label. For international returns, store credit is issued at 110% of the purchase price.

Signature

Required only if this form is submitted on paper:

Date:

(*) Delete as appropriate.

What Happens Next

• We will confirm receipt of your withdrawal notice within 2 business days.
• We will send you return instructions specific to your location and chosen refund method.
• You must return the item(s) within 14 calendar days of submitting this notice.
• Cash refund: processed within 14 calendar days of receipt and inspection of the returned item.
• Store credit: issued within 5 business days of receipt and inspection of the returned item.

For full return conditions and accepted couriers, please visit: www.kasai-studio.com/returns-refund-policy

Contact

kasai-studio.com

contact@kasai-studio.com

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